Privacy Policy
Effective Date: April 27, 2026
Sport Compact Warehouse ("Sport Compact Warehouse", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in a transparent, lawful, and secure manner. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from our website (the "Site").
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you voluntarily provide when you interact with the Site, including:
- Name and contact details (such as email address, phone number, and billing and shipping addresses)
- Account information if you create an account (such as login credentials and saved preferences)
- Order and transaction information (products purchased, order history, and related details)
- Customer support communications (messages, attachments, and information you submit when contacting us)
- Marketing and communication preferences (such as newsletter opt‑in or opt‑out choices)
1.2 Information Collected Automatically
When you visit or use the Site, we automatically collect certain technical and usage information, including:
- Device and browser information (IP address, browser type and version, operating system, device type)
- Usage data (pages viewed, time spent on pages, referring URLs, click paths, and interactions with site features)
- Log and security data (request headers, error logs, and signals used for fraud prevention and security monitoring)
- Cookies and similar technologies used for essential site functionality, secure checkout, performance, and analytics
1.3 Payment Information
Payments on the Site are processed by trusted third‑party payment processors, including Stripe. We do not store full credit card numbers or CVV codes on our servers. Limited transaction‑related information may be retained by our payment processors or within our order records for purposes such as payment verification, refunds, chargeback handling, and fraud prevention.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process, fulfill, and manage orders, including shipping, returns, and refunds
- To provide customer service and respond to inquiries or support requests
- To manage user accounts and preferences
- To operate, maintain, and improve the Site and its functionality
- To analyze site usage and improve performance and user experience
- To detect, prevent, and investigate fraud, abuse, or security incidents
- To comply with applicable laws, regulations, and legal obligations
- To send marketing or promotional communications where permitted by law and consistent with your preferences
3. How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following limited circumstances:
3.1 Service Providers
We work with carefully selected third‑party service providers that help us operate the Site and conduct our business, including:
- Ecommerce platform services (BigCommerce)
- Payment processors and financial institutions (such as Stripe)
- Shipping, logistics, and fulfillment partners
- Fraud prevention, security, and infrastructure providers
- Analytics, hosting, and technical support providers
These providers are authorized to use personal information solely as necessary to perform services on our behalf and are contractually required to safeguard the information they process.
3.2 Legal and Compliance Obligations
We may disclose personal information if we believe in good faith that disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful requests from courts, law enforcement, or regulatory authorities
- Protect the rights, property, or safety of Sport Compact Warehouse, our customers, or others
- Enforce our terms, policies, or agreements
3.3 Business Transfers
If Sport Compact Warehouse is involved in a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.
4. Cookies and Similar Technologies
We use cookies and similar technologies to ensure reliable operation of the Site, including:
- Strictly necessary cookies for core site functionality and secure checkout
- Functional cookies to remember preferences and improve usability
- Performance and analytics cookies to understand site usage and improve performance
We do not allow unauthorized third‑party tracking scripts or uncontrolled cookie injection. You can manage cookies through your browser settings; however, disabling certain cookies may affect site functionality.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include, where appropriate:
- Encrypted connections (HTTPS/TLS)
- Access controls and least‑privilege principles
- Secure authentication and session handling
- Monitoring and logging for security events
No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Order fulfillment and customer support
- Business and financial record‑keeping
- Legal and regulatory compliance
- Fraud prevention and dispute resolution
When information is no longer required, it is securely deleted or anonymized.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of certain information, subject to legal requirements
- The right to object to or restrict certain processing activities
- The right to opt out of marketing communications
- The right to request a portable copy of your information where applicable
To exercise these rights, please contact us using the information below. We may require identity verification before processing requests. These rights apply to individuals in the United States and other jurisdictions where applicable law provides such rights.
8. Children’s Privacy
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us so we can take appropriate action.
9. International Users
If you access the Site from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate. By using the Site, you consent to such processing, subject to appropriate safeguards.
10. Third‑Party Links
The Site may contain links to third‑party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When changes are made, we will update the Effective Date at the top of this page.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sport Compact Warehouse
Email: store@sportcompactwarehouse.com